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Time Conditions apply schedule-based routing rules to inbound Ringingo calls. They let the platform route calls differently depending on time of day, day of week, or public holiday. A typical use case is routing calls to an IVR during business hours and to voicemail outside them.

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Time condition fields

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Create a time condition

1

Open the form

Click + Create Time Condition.
2

Set the rule identity and failover

Configure Name, Fail Over Routing Type, Fail-over Routing Option, and Status.
3

Define the schedule window

In the Time Condition schedule section, add one or more rows with date, time, day, priority, and destination.

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Top section

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Schedule row

Time Conditions evaluate schedule rows from highest priority (lowest number) downward. Always test the configuration by checking which row matches a specific date and time before going live. A misconfigured schedule can silently route calls to the wrong destination outside business hours.