Account Dashboard: Platform Entity Summary View - Ringingo Knowledgebase

The Account Dashboard is the high-level entry view in the Ringingo Admin Portal. It surfaces total managers, DIDs, agents, campaigns, and call volumes as summary tiles, giving administrators an instant health check of the tenant.

Entity summary tiles

Tile	Description
Managers	Total number of manager accounts active on the platform.
DIDs	Count of Direct Inward Dialing numbers assigned to the account.
Total Calls	Aggregate calls handled across all campaigns for the selected period.
Lead Groups	Number of lead data batch groups currently loaded on the platform.
Agents	Total registered agent accounts across all user groups.
Inbound Campaigns	Active inbound call routing campaigns currently configured.
Outbound Campaigns	Active automated outbound dialing campaigns.
Blended Campaigns	Active hybrid inbound/outbound campaigns running concurrently.

Filter activity by date

Below the summary tiles, the Detailed Data section lets you filter activity by Campaign or other entity types, and by date range: Today, Yesterday, This Week, or This Month. This provides a drill-down view of last activity per campaign.

Use the This Week or This Month filter before client reviews to get a more representative activity picture than a single day.

Realtime Dashboard

See live agent status and campaign pacing.

Reports overview

Dive into 15+ operational and historical reports.

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