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The first thing you do every shift is log in to Ringingo. Open the Ringingo URL your supervisor provided in your browser and you will see the login screen. Selecting your campaign is required, so make sure you know which one you are working on today.

Log in to Ringingo

1

Enter your username

Type the Username your supervisor or system administrator assigned to you.
2

Enter your password

Type your Password. Click the eye icon to show or hide characters while you type.
3

Tick Remember Me (optional)

Enable Remember Me if you want the browser to remember your username on this device. Skip this on shared machines.
4

Recover a forgotten password

Click Forgot Password to start a password reset if you cannot remember your credentials.
5

Select your campaign

Click Select Campaign and choose the campaign you are working on for this shift. This step is required.
6

Log in

Click Login. You land on the Phone dashboard ready to take or make calls.
You must select a campaign before clicking Login. If no campaigns appear in the dropdown, contact your supervisor. You may not yet be assigned to one.

Next steps

Phone dashboard

Learn the layout of your main working screen.

Making calls

Start dialing with Lead Dial or Manual Dial.