Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
Play back and download recordings of your own calls to review performance, check what was said, or pull a specific call for your supervisor.
| Column | What it shows |
|---|---|
| Date | Date and time of the call. |
| Caller ID | Name associated with the caller ID on the recording. |
| Caller ID Number | Number used as the caller ID. |
| Phone Number | Customer’s phone number for the call. |
| Duration | Total length of the recorded call. |
| Play / Download | Play the recording in the browser, or download it as an audio file. |
Open the filter panel
Set your criteria
| Filter | How to use it |
|---|---|
| From Date / To Date | Set a date range for recordings within a specific period. |
| Caller ID | Filter by the name on the caller ID. |
| Caller ID Number | Filter by the specific number used as the outbound caller ID. |
| Phone Number | Search for recordings involving a specific customer phone number. |
