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SIP Devices are the registered voice endpoints linked to Ringingo user and manager accounts. Each device is a SIP-registered endpoint, typically a WebRTC softphone or a physical desk phone, that the platform uses to route inbound and outbound calls to the account holder.

Field reference

Create a SIP device

1

Open the form

Click + Create SIP Device.
2

Fill in the credentials

Complete the required fields and any caller ID details.
3

Assign to a user

Link the device to the agent or manager account. Enable Status to register immediately.
SIP device credentials (Username and Password) are sensitive. Never share them over plain-text channels. A compromised SIP credential can be used to place unauthorised calls on your account and incur unexpected charges.
When creating a new user or manager, create and assign the SIP device before the account goes live. Without a registered SIP device, the account cannot make or receive calls.