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The Login Logout Report provides a complete audit trail of when each agent logged in and out of Ringingo. It is critical for attendance tracking, shift adherence, and accurate paid-hours calculation.

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Open the report

1

Navigate to Reports

Click Reports in the side navigation.
2

Select Login Logout Report

Scroll to the lower tile section and click Login Logout Report.
3

Apply filters

Set the date range and (optionally) a specific user, then click Search.

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Filters

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Columns

Export the report to Excel or CSV using the export icon (top-right) for payroll or compliance submissions. Agents must not log out mid-call or during ACW wrap-up. Improper logout produces inaccurate session data.