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The Conference module lets administrators configure multi-party audio conference rooms in Ringingo. Rooms can be used for internal team huddles, three-way customer calls, or supervised agent training sessions where a manager listens in alongside a live agent-customer interaction.

Conference room fields

Create a conference room

1

Open the form

Click + Create Conference.
2

Configure the room

Set Name, Description, Pin, Welcome Prompt, and Status.

Fields

Always set a PIN for conference rooms used for management discussions or client calls. A room without a PIN can be joined by anyone who knows the dial-in number, which is a confidentiality risk in a shared telephony environment.