Skip to main content
Conference rooms allow multi-party audio sessions for internal huddles, three-way customer calls, or supervised agent training.
1

Navigate to Conference

Go to Incoming Rules → Conference in the left sidebar menu.
2

Create a new Conference

Click + Create Conference.
3

Fill in the fields

4

Save the conference

Click Save.
Always set a PIN for conference rooms used for management discussions or client calls. A room without a PIN can be joined by anyone who knows the dial-in number.