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Report Scheduling allows administrators to configure automated CDR report delivery at defined intervals via email.
1

Navigate to Report Scheduling

Go to Report Scheduling → CDR Report in the left sidebar menu.
2

Schedule a new report

Click Schedule Report.
3

Specify report parameters

Specify the report name, date range, recipient email addresses, and delivery frequency (daily, weekly, or monthly).
4

Save the schedule

Click Save. Reports are being generated and delivered automatically.
5

Download completed reports

To download a completed report, locate it in the scheduled reports list. A status of COMPLETED indicates the CSV is ready. Click the download icon in the Actions column. Reports showing PROCESSING are still being generated.
Use Report Scheduling to set up daily CDR digests for Team Leaders and weekly performance summaries for Operations Managers. Automating report delivery reduces administrative overhead.