Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
Search and export CDRs in Ringingo to review every processed call by date, agent, DID, campaign, direction, duration, or hangup cause.
Open Reports
Click the CDRs tile
Apply filters
| Filter | Description |
|---|---|
| Start Date / End Date | Define the date and time range for call records. |
| Caller ID Name | Filter by the name associated with the incoming caller ID. |
| Caller ID Number / DID | Filter by the specific DID number that received the call. |
| Phone Number | Search for records involving a specific customer phone number. |
| User ID | Limit records to a particular agent or extension. |
| IVR/CQ Name | Filter calls that passed through a specific IVR menu or call queue. |
| Duration | Filter calls by duration (e.g. calls longer than 60 seconds). |
| Direction | Filter by Inbound or Outbound call direction. |
| Campaign Options | Limit records to a specific campaign. |
| Level 0 Hangup Cause | Filter by the reason the call disconnected. |
Generate results
