Documentation Index
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Register SIP endpoints for agents and managers in Ringingo so they can place and receive calls from softphones or IP phones.
Open SIP Devices
Create a new device
Fill in the device form
| Field | Description |
|---|---|
| Device Name (required) | A descriptive label for this device (e.g. “Agent-Desk-01”). Visible in the admin portal and dropdown selectors. |
| User Name (required) | The SIP username used by the softphone or desk phone to register with the Ringingo SIP server. Must be unique across all devices on the account. |
| Password (required) | The SIP authentication password. Enter this into the softphone alongside the username and SIP server domain. |
| Caller ID Name | The display name shown on the called party’s screen when this device places a call. |
| Caller ID Number | The outbound CLI number displayed to called parties. Selected from a dropdown of configured numbers. |
| User (required) | The agent or manager account this device is assigned to. |
| Status | Enable to activate the device registration immediately. Disable to save without registering. |
Save the device
