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Manager accounts control administrative access to the Ringingo Admin Portal. Before creating a manager account, a Manager Role must be configured and activated.

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Creating a Manager Role

Manager Roles are permission templates that define what an administrative user can see and do within the Admin Portal.
1

Navigate to Manager Role

Go to Managers → Manager Role in the left sidebar menu.
2

Create a new role

Click + Create Manager Role.
3

Configure permissions

Configure the role name and enable or disable access to each module, report, and action as required.
4

Activate and save

Set the status to Active and click Save.
A Manager Role must be active before it can be assigned to a Manager account. Deactivating a role does not deactivate the manager accounts using it. It restricts their portal access until a new active role is assigned.

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Creating a Manager Account

1

Navigate to Manager

Go to Managers → Manager in the left sidebar menu.
2

Create a new manager

Click + Create Manager.
3

Fill in the required fields

4

Save the account

Click Save.
Ensure the Manager Role is configured and active before account creation, and assign a valid SIP Device for voice-enabled manager accounts.