1
Navigate to User
Go to Users → User in the left sidebar menu.
2
Create a User
Click + Create User.
3
Fill in required fields
Fill in the required fields:
4
Set status and save
Set the status and click Save.
Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
Create login credentials for agents in Ringingo, assign them to user groups and roles, and prepare them for their first shift.
Navigate to User
Create a User
Fill in required fields
| Field | Description |
|---|---|
| Username | Unique login identifier for the agent account. |
| Full Name | Display name of the agent shown in reports and supervisor views. |
| User Group | The operational team or department this agent belongs to. |
| Agent’s email address for platform notifications and login recovery. | |
| Default SIP Device | The primary registered SIP endpoint the agent uses for voice calls. |
| Call Recording | Indicates whether call recording is enabled (Yes/No) for this agent account. |
Set status and save
