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Voice Broadcasting delivers pre-recorded audio messages to a list of phone numbers automatically, without requiring live agents.
1

Navigate to Voice Broadcast

Navigate to Broadcasting → Voice Broadcast in the left sidebar menu.
2

Create a broadcast

Click + Create Voice Broadcast.
3

Fill in the fields

Fill in the fields:
4

Define leads and schedule

Define the lead list source and scheduling window (Start Time and End Time).
5

Save

Click Save.
Enable AMD (Answering Machine Detection) for all Voice Broadcast campaigns targeting mobile numbers. Without AMD, pre-recorded messages may play into answering machine inboxes.
Configure the broadcast Start Time and End Time to comply with TRAI calling hour restrictions (typically 09:00 to 21:00 local time). Broadcasts running outside permitted hours may result in regulatory violations and carrier-level call blocking.