> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ringingo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set Up Multi-Party Conference Rooms

> Create audio conference rooms for team huddles, three-way customer calls, or supervised training. Secure rooms with PINs and enable recording.

The Conference module lets administrators configure multi-party audio conference rooms in Ringingo. Rooms can be used for internal team huddles, three-way customer calls, or supervised agent training sessions where a manager listens in alongside a live agent-customer interaction.

## Conference room fields

| Field       | Description                                                                             |
| ----------- | --------------------------------------------------------------------------------------- |
| Room Name   | Unique identifier and display name.                                                     |
| PIN         | Numeric access code required for participants to join.                                  |
| Admin PIN   | Separate PIN for the moderator with host-level controls.                                |
| Max Members | Max participants permitted in the room simultaneously.                                  |
| Record      | Enable to record all audio from the session. Recordings appear in the Recording module. |
| Status      | Toggle to activate or deactivate the room.                                              |

## Create a conference room

<Steps>
  <Step title="Open the form">
    Click **+ Create Conference**.
  </Step>

  <Step title="Configure the room">
    Set Name, Description, Pin, Welcome Prompt, and Status.
  </Step>
</Steps>

### Fields

| Field          | Required | Description                                                  |
| -------------- | -------- | ------------------------------------------------------------ |
| Name           | Yes      | Unique label (Management-Huddle, Training-Room-1).           |
| Description    | No       | Optional internal notes describing the purpose.              |
| Pin            | No       | Numeric access code. Strongly recommended.                   |
| Welcome Prompt | Yes      | Audio played to participants on join.                        |
| Status         | Yes      | Enable to make the room available as a transfer destination. |

<Info>
  Always set a PIN for conference rooms used for management discussions or client calls. A room without a PIN can be joined by anyone who knows the dial-in number, which is a confidentiality risk in a shared telephony environment.
</Info>