> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ringingo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Ringingo: Enterprise CCaaS Platform Documentation

> Ringingo is a cloud-native, AI-powered contact center platform. Manage dialing, routing, campaigns, and omnichannel messaging in one browser.

Ringingo is a cloud-native, AI-powered Contact Center as a Service (CCaaS) platform. It combines intelligent dialing, omnichannel routing, CRM synchronisation, and real-time analytics into a single browser-based platform with no on-premise installation required.

The platform supports Predictive, Progressive, Preview, and Power dialing modes, and the Ringingo AI Engine adds real-time transcription, sentiment analysis, voicemail detection, and automated post-call summaries.

<CardGroup cols={2}>
  <Card title="Quickstart" icon="rocket" href="/quickstart">
    Log in, set up your first campaign, and start handling calls.
  </Card>

  <Card title="Platform Overview" icon="layers" href="/get-started/platform-overview">
    Understand the core modules and how Ringingo fits together.
  </Card>

  <Card title="Admin Portal" icon="gear" href="/get-started/admin-portal">
    Learn the sidebar, search, and account context in the Admin Portal.
  </Card>

  <Card title="Agent Workspace" icon="headset" href="/agent/login">
    New agent? Start here to log in and handle your first call.
  </Card>
</CardGroup>

## Explore by area

<CardGroup cols={2}>
  <Card title="Call Routing" icon="phone" href="/routing/sip-trunks">
    SIP trunks, DIDs, IVRs, queues, ring groups, and time conditions.
  </Card>

  <Card title="Campaigns" icon="megaphone" href="/campaigns/overview">
    Configure inbound, outbound, blended, and broadcast campaigns.
  </Card>

  <Card title="Leads" icon="address-book" href="/leads/leads">
    Import, organise, and follow up on contacts and callbacks.
  </Card>

  <Card title="Reports" icon="chart-bar" href="/reports/overview">
    CDRs, agent performance, CSAT, and 15+ operational reports.
  </Card>
</CardGroup>

<Note>
  Ringingo is fully cloud-hosted. All modules are accessed via browser at [admin-uae.ringingo.com](https://admin-uae.ringingo.com). No software installation is required on agent workstations.
</Note>