> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ringingo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to View the Login/Logout Report

> Review agent attendance in Ringingo by date range, agent, or campaign, including login time, logout time, and total session duration.

The Login Logout Report provides a complete audit trail of agent sessions, critical for attendance tracking and shift adherence.

<Steps>
  <Step title="Open Reports">
    Open the side navigation menu and click **Reports**.
  </Step>

  <Step title="Open the Login Logout Report">
    Scroll down and click **Login Logout Report**.
  </Step>

  <Step title="Apply filters">
    | Filter     | Description                                             |
    | ---------- | ------------------------------------------------------- |
    | Start Date | Select the beginning of the audit period.               |
    | End Date   | Select the end of the period.                           |
    | User       | Leave blank for all agents, or select a specific agent. |
  </Step>

  <Step title="Generate results">
    Click **Search** to generate results.
  </Step>
</Steps>

### Report Columns

| Column           | Description                                              |
| ---------------- | -------------------------------------------------------- |
| Agent Name       | Full name of the agent.                                  |
| Login Time       | Exact timestamp when the agent logged in.                |
| Logout Time      | Exact timestamp when the agent logged out.               |
| Session Duration | Total time the agent was logged in.                      |
| Login Type       | Method of login (e.g. Web, App, Extension).              |
| IP Address       | IP address from which the agent logged in (if captured). |
| Total Login Time | Total time logged in during the day.                     |
| Total Break Time | Total time spent on approved breaks.                     |
| Total Calls      | Total number of calls handled during the session.        |

<Note>
  This report is read-only. You cannot edit session data. If you notice an error (e.g. forgot to log out), report it to your supervisor immediately.
</Note>

<Note>
  Export the Login Logout Report to Excel or CSV using the export icon for payroll or compliance submissions.
</Note>

### Agent View

<Steps>
  <Step title="Open the Login/Logout Report">
    Click **Login/Logout Report** in the left navigation menu.
  </Step>

  <Step title="Review your session records">
    The report is displaying your own session records with login time, logout time, total session duration, break times, and total calls handled.
  </Step>
</Steps>
