> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ringingo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Block Inbound Calls

> Blacklist unwanted inbound phone numbers in Ringingo so they are rejected before hitting a queue, IVR, or agent workspace.

The Block Inbound Calls feature allows administrators to create a blacklist of numbers that the platform is automatically rejecting before they enter any routing flow.

<Steps>
  <Step title="Navigate to Block Inbound Calls">
    Go to **Incoming Rules → Block Inbound Calls** in the left sidebar menu.
  </Step>

  <Step title="Create a new block rule">
    Click **+ Create Block Inbound Call**.
  </Step>

  <Step title="Fill in the fields">
    | Field            | Description                                                                                                   |
    | ---------------- | ------------------------------------------------------------------------------------------------------------- |
    | Name (required)  | A descriptive label for this block rule. Used only for admin identification.                                  |
    | Type (required)  | The type of block: **Number** (blocks a specific phone number or extension) or other available pattern types. |
    | Value (required) | The actual number, prefix, or pattern to block.                                                               |
    | Status           | Enable to enforce the block immediately. Disable to create without activating.                                |
  </Step>

  <Step title="Save the rule">
    Click **Save**.
  </Step>
</Steps>

<Warning>
  Blocking a number is immediate and silent. The blocked caller receives no notification. Verify the number carefully before enabling a block rule.
</Warning>
