> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ringingo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Voice Broadcasting: Automated Pre-Recorded Delivery

> Deliver pre-recorded audio to lead lists automatically. Configure caller ID, AMD, retries, and recording for TRAI-compliant broadcasts.

Voice Broadcasting delivers pre-recorded audio messages to a list of phone numbers automatically, without live agents. Each broadcast campaign defines the schedule, caller ID configuration, retry parameters, AMD (Answering Machine Detection) behaviour, and recording settings. Ringingo tracks connection rates, delivery status, and playthrough completion for each run in real time.

## Broadcast list fields

| Field          | Description                                                                                 |
| -------------- | ------------------------------------------------------------------------------------------- |
| Name           | Unique identifier for the broadcast campaign.                                               |
| Start Time     | Scheduled date and time to begin placing calls.                                             |
| End Time       | Deadline after which the broadcast stops placing new calls.                                 |
| Processed      | Click **Show Count** to view outcomes: connected, not answered, voicemail, failed, pending. |
| Running Status | Play button indicates active or scheduled. Click to start or pause.                         |
| Status         | Enable/Disable toggle for the entire broadcast configuration.                               |
| Actions        | Edit or delete the broadcast.                                                               |

## Create a voice broadcast

<Steps>
  <Step title="Open the form">
    Navigate to **Broadcasting → Voice Broadcast** and click **+ Create Voice Broadcast**.
  </Step>

  <Step title="Set identity and channel">
    Configure Name, Caller ID Type, Caller ID (if manual), and Channel.
  </Step>

  <Step title="Configure retries and routing">
    Set Max Retries, Call Retries Disposition, Outgoing Rule, and Timeout.
  </Step>

  <Step title="Enable AMD and recording">
    Toggle AMD and Recording to Yes.
  </Step>

  <Step title="Schedule and enable">
    Set Start Time, End Time, and Status.
  </Step>
</Steps>

### Fields

| Field                    | Required    | Description                                                        |
| ------------------------ | ----------- | ------------------------------------------------------------------ |
| Name                     | Yes         | Unique label for the broadcast campaign.                           |
| Caller ID Type           | Yes         | Manual (fixed number) or Group (rotate through a Caller ID Group). |
| Caller ID                | Conditional | Required when Caller ID Type is Manual.                            |
| Channel                  | Yes         | SIP channel or trunk group used to place calls.                    |
| Max Retries              | Yes         | Reattempt count for unanswered numbers (default 3).                |
| Call Retries Disposition | No          | Disposition applied when max retries is reached.                   |
| Outgoing Rule            | No          | SIP trunk routing rule applied to all broadcast calls.             |
| Timeout                  | No          | Max ring duration per attempt before treating as unanswered.       |
| Status                   | Yes         | Enable to activate for scheduled execution.                        |
| AMD                      | Yes         | Detect answering machines.                                         |
| Recording                | Yes         | Record all broadcast calls.                                        |

<Tip>
  Enable AMD for all Voice Broadcast campaigns targeting mobile numbers. Without AMD, pre-recorded messages may play into voicemail inboxes and generate customer complaints.
</Tip>

<Info>
  Configure Start Time and End Time to comply with TRAI calling hour restrictions (typically 09:00 to 21:00 local time). Broadcasts that run outside permitted hours may result in regulatory violations and carrier-level call blocking.
</Info>