> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ringingo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Listen to and Download Your Call Recordings

> Play back and download recordings of your own calls to review performance, check what was said, or pull a specific call for your supervisor.

The **Recordings** section lets you listen to and download recordings of your own calls. Use it to review your performance, check what was said on a specific call, or locate a call for your supervisor.

## Recording list columns

| Column           | What it shows                                                       |
| ---------------- | ------------------------------------------------------------------- |
| Date             | Date and time of the call.                                          |
| Caller ID        | Name associated with the caller ID on the recording.                |
| Caller ID Number | Number used as the caller ID.                                       |
| Phone Number     | Customer's phone number for the call.                               |
| Duration         | Total length of the recorded call.                                  |
| Play / Download  | Play the recording in the browser, or download it as an audio file. |

Each row is one recorded call.

## Filter recordings

<Steps>
  <Step title="Open the filter panel">
    Click **Filters** to open the search panel.
  </Step>

  <Step title="Set your criteria">
    Enter any combination of the fields below and click **Search**.
  </Step>
</Steps>

| Filter              | How to use it                                                     |
| ------------------- | ----------------------------------------------------------------- |
| From Date / To Date | Set a date range for recordings within a specific period.         |
| Caller ID           | Filter by the name on the caller ID.                              |
| Caller ID Number    | Filter by the specific number used as the outbound caller ID.     |
| Phone Number        | Search for recordings involving a specific customer phone number. |

<Note>
  Recordings are available for a limited retention period set by your administrator. If you cannot find a recording, it may have been archived. Contact your supervisor.
</Note>